Basket 0 Trade Login 01296 397100 sales@gartec.com

Lift Service Packages

Commercial Package Home Package
Arrow to next section

Gartec service packages are designed to keep your lift safe, compliant, and reliable.

Each package includes planned maintenance by our directly employed engineers, supported by our service team, spare parts network, and a network of fully vetted subcontractors. Engineers attend with the tools and components required to complete most work on the first visit.

Our engineers arrive fully prepared, equipped with the tools and essential components needed to complete the majority of work on the first visit. We also carry a selection of key spare parts as standard. During the initial visit, your engineer will provide a basic lift safety briefing. For more comprehensive annual safety training, please contact our team.

LOLER inspection and certification are not included as standard but can be added to your contract. This ensures you remain compliant and meet all relevant legal obligations with ease.

Commercial Service & Maintenance Packages

Bronze

Planned maintenance for low-use lifts where LOLER certification is not required.

Includes:

  • 2 service visits per year
  • Lubrication of drive components
  • Discount on labour offered with a contract in place

Bronze +

Planned maintenance with LOLER certification for lifts in workplace or public use.

Includes:

  • 2 service visits per year
  • 2 LOLER inspections and certificates
  • Lubrication of drive components
  • Discount on labour offered with a contract in place

Silver

Planned maintenance for lifts in regular use.

Includes:

  • 4 service visits per year
  • Lubrication of drive components
  • Labour covered during business hours

Silver+

Higher service frequency with LOLER certification.

Includes:

  • 4 service visits per year
  • 2 LOLER inspections and certificates
  • Lubrication of drive components
  • Labour covered during business hours

Gold

Comprehensive maintenance for high-use lifts where uptime is critical.

Includes:

  • 4 service visits per year
  • 2 LOLER inspections and certificates
  • Lubrication of drive components
  • Labour covered during business hours
  • Call-outs included during business hours

Platinum

Comprehensive maintenance for high-use lifts where uptime is critical.

Includes:

  • Bespoke service visits to suit your needs
  • 2 LOLER inspections and certificates
  • Lubrication of drive components
  • Parts and labour included
  • Call-outs included during business hours

Understanding LOLER

LOLER (Lifting Operations and Lifting Equipment Regulations 1998) requires that all passenger-carrying lifts used at work are subject to a thorough examination by a competent person every six months – generating two LOLER examinations and written reports per year. If your lift is used in a commercial or workplace setting, this is a legal requirement, and the Bronze+, Silver+, Gold, and Platinum packages all include it.

For private residential lifts or lifts not covered by LOLER, our home service packages provide the appropriate level of planned maintenance without the additional cost of LOLER certification. Not sure which applies to you?

FIND OUT MORE

Gartec Service Installation

Home Service & Maintenance Packages

Standard

Planned maintenance for essential compliance and reliability.

Includes:

  • Two service visits per year, including a 50-point check
  • Oil and consumables as required
  • Access to a 24/7 emergency phone line.
  • Priority response compared to non-contract customers
  • Reduced rates on call-outs during business hours
  • Guidance on changes to relevant regulations and standards

Enhanced

Planned maintenance with labour and call-outs included during working hours.

Includes:

  • Two service visits per year, including a 50-point check
  • Oil and consumables as required
  • Labour and call-outs included during normal business hours*
  • Access to a 24/7 emergency phone line
  • Priority response compared to non-contract customers
  • Guidance on changes to relevant regulations and standards

Fully Comprehensive

All-inclusive maintenance for giving you peace of mind and minimal downtime.

Includes:

  • Two service visits per year, including a 50-point check
  • Oil, consumables, parts, labour and call-outs included during business hours*
  • Access to a 24/7 emergency phone line
  • Priority response compared to non-contract customers
  • Guidance on changes to relevant regulations and standards

*Excludes vandalism, misuse, force majeure, or work by unauthorised persons. Glass is not included.

Our nationwide network of in-house engineers means we can respond quickly to call-outs across the UK, regardless of your service package. We recognise that response times to more rural locations may be longer than in urban areas, and we will always communicate estimated arrival times clearly and keep you updated throughout.

Software updates for all lift control systems are carried out in line with manufacturer recommendations, ensuring your lift benefits from the latest performance and safety improvements as standard.

Gartec Lifts - Platform Lift Maintenance and Servicing

Find the Right Service Package

Speak to our dedicated Service contracts team to choose a service package that matches your lift, usage, and compliance requirements, with clear advice on coverage and costs.

Get in Touch

Enquire Today

This field is for validation purposes and should be left unchanged.
See face panel
Address(Required)
Package Type(Required)
If known